So if we place an order for a Saturday wedding, the nice people in Salina pack up the tuxedos sometime during the week prior, and ship them via UPS to us. The UPS driver, no doubt enjoying the very scenic route through Kansas and eastern Colorado, brings them to Denver, then more UPS drivers bring them to Silverthorne and finally to our shop. Orders typically arrive here by the end of the day Wednesday—but sometimes on Thursday—for a weekend event.
We’ll call you as soon as the tuxes arrive at our shop. At that point, the sooner that everyone can come in and try them on, the better. They need to get in here by Thursday at 2 pm, in order to have a good shot at ordering any replacements that might be necessary. If your wedding is on Sunday, we can still order replacements up until Friday at 2 pm, and they will arrive by noon on Saturday.
Getting stuff shipped overnight to be delivered the day of the wedding is not our favorite thing, for the following reasons:
It costs a lot.
If anything at all goes wrong—inclement weather, human error, etc—we are out of time to do anything about it.
Stress levels for everyone involved tend to rise due to the uncertainty, and studies show that too much stress is bad for you.
Ideally we like to have things squared away by Friday for a weekend event. That means by Friday we would have, in the shop a shirt, pants and jacket that is the best possible fit for each person. In order to achieve that, we need each one of these people to come into the shop on Wednesday—or Thursday by 1 pm at the latest—and try on their clothes. Or, if that is not possible, they would have had their ensemble drop shipped to their home earlier in the week and would call to let us know if anything doesn’t fit.
We cannot emphasize this enough. Everyone renting a tux needs to get into the shop ASAP. We totally understand that you would rather go skiing, or hiking, or golfing, or drinking, than try on some dress clothes. But it's very, very important. You will probably get sick of hearing us reminding you about how very important this is…but then, one of your groomsmen is going to stroll into the shop on Friday night and he won’t be able to button his jacket and THERE WILL BE ABSOLUTELY NOTHING WE CAN DO ABOUT IT. So please understand that it’s your responsibility to pass this very critical piece of information along to every single person who is renting a tux (especially that one guy...you know who he is) and make sure they understand what we are telling you here.
A Word About the Tuxedo Business
You are going to spend a significant amount of money on these rental outfits. (Remember, we suggested eloping. Just saying.) However, as the middleman in this equation, we don’t get to keep all of that money. In other words, we’re not in this to become insanely wealthy. At the end of the day, we’re happy if everyone leaves the store satisfied and nobody is mean to us.
Someday in the future, all tuxes will probably be rented online, or traditions will change and people won’t wear tuxedos for weddings anymore, or we will all live in space. If/when any of these things happen and the formal wear rental industry is disrupted, we will not be super sad. Because really, this whole process can be an awful lot of work for relatively small monetary return.
In the meantime though, we have to admit it can be a lot of fun to help people get all decked out for their special day. And, we feel sort of compelled to keep doing this crazy tux rental business, because Frisco Fun & Formal is a bit of an institution here in Summit County, and quite frankly if we don’t offer tux rental, it's likely nobody else around here will either. It wouldn’t be the end of the world. Everyone could go to Denver to rent a tux, or buy one online, or whatever. But as long as people keep wanting to work with a local business, we’d like to keep providing this service.
Expectations vs. Reality
It makes us feel good to help people and be a part of their special event. However sometimes we try our best, but things are still not perfect, because most things in life aren’t perfect. Sometimes, someone is overly critical of the imperfections. We believe this is typically a result of unrealistic expectations.
Maybe they think we should be able to tailor a suit jacket to fit each person perfectly. Perhaps they don’t understand that some measurements were a little off. It could be that we needed to order a replacement item, and the UPS driver hasn't arrived at the shop yet.
We always discuss things like expectations and the limitations of the formal wear industry with the person spearheading the rental process, but not everyone has been briefed beforehand. So to help keep everyone on the same page, we would definitely appreciate your sharing this link with everyone who will be renting an outfit, as well as the many friends and relatives who might accompany these people when they come try it on.
Hopefully this clears up most of what you need to know about renting a tuxedo from us, and what you can expect. If you have any other questions or concerns, we will be available to help in any way we can. Although—as we have reiterated—nothing is perfect, we will do all we can to see that you are satisfied with our service and happy with the final result of your tuxedo rental experience.